Last Updated: June 2026
Customers may request a refund if the delivered product is damaged, defective or significantly different from the product description.
Refund requests must be submitted within 7 days of receiving the product.
Products must be returned in their original condition before a refund can be processed.
Customized products may not be eligible for refunds unless they are damaged or defective.
Approved refunds will be processed within 7 to 14 business days.